This is the privacy policy statement for Truck Loans Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Truck Loans Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to facilitate your referral to a participating third-party broker, lender, insurer or other provider. Truck Loans Australia, on behalf of Clark Family Pty Ltd, will ordinarily provide your enquiry to a participating provider selected through our referral network so that they can contact you directly and provide the services you have requested.
We may also disclose information where reasonably necessary to administer your referral, respond to your enquiry, meet our legal or regulatory obligations, investigate a complaint, or manage the operation and compliance of our referral service..
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Truck Loans Australia uses cookies and similar technologies to support website functionality, maintain session information, understand how visitors interact with our website and improve system performance and user experience.
We may also use third-party analytics, advertising or measurement services that use cookies, pixels or similar technologies. Depending on the technology used, these services may collect information about your device, browser, pages visited and interactions with our website.
Where these technologies involve the collection, use or disclosure of personal information, we take reasonable steps to ensure that they are used consistently with applicable privacy requirements. We seek to limit the information collected to what is reasonably necessary for the relevant purpose.
You can control or disable cookies through your browser settings. Where additional consent is required for particular tracking or advertising technologies, we may provide additional notices or consent controls when you use the website.
Security and Retention of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. These measures may include access controls, secure systems, authentication measures and other technical and organisational safeguards appropriate to the information being handled.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including administering referrals, responding to enquiries, maintaining appropriate business and compliance records, resolving complaints and meeting legal or regulatory obligations.
When personal information is no longer required to be retained, we take reasonable steps to securely destroy or de-identify it, subject to any legal or record-keeping requirements.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Finding the right financing for a commercial vehicle in Australia can be a critical step for businesses and individuals alike. Whether it's for a single van or an entire fleet of trucks, understanding the intricacies of commercial vehicle loans is key to securing a deal that aligns with your financial goals. One factor that stands out in determining your loan terms is the credit score—a numerical representation of your creditworthiness. - read more
Financing a business truck can affect cash flow, tax deductions, GST credits and depreciation claims. This guide explains key Australian concepts to discuss with your accountant before choosing a truck finance structure. - read more
Commercial vehicle finance can help Australian businesses acquire trucks, vans and other work vehicles without paying the full purchase price upfront. This guide explains the main loan and lease options, what affects costs, what lenders may review, and how to compare finance terms before applying. - read more
Buying a used truck can be a practical way to expand or start a transport operation, but finance-related checks are essential before you commit. This guide explains PPSR searches, outstanding finance, private sale documents, lender valuation requirements, insurance and settlement steps for Australian buyers. - read more
Commercial truck finance can help Australian businesses spread the cost of buying or using a truck over time. This guide explains how commercial truck loans work, what to compare, which documents lenders may request, and how to think about repayments, running costs and loan management before committing to a finance contract. - read more
The Reserve Bank’s latest decision to keep the cash rate steady gives Australian boat buyers a useful moment to pause, but it should not be mistaken for a guarantee that borrowing costs will stay simple or uniform. For households looking at a first trailer boat, a fishing upgrade, a personal watercraft or a larger family cruiser, the lending market remains highly dependent on borrower profile, boat type, deposit size, loan structure and lender appetite. - read more
Financial hardship support is back in the spotlight across Australia’s lending market, with regulators and consumer advocates paying closer attention to how banks and non-bank lenders respond when borrowers ask for help. For households and small business owners already dealing with higher living costs, tax obligations, insurance premiums and uneven cash flow, this is more than a compliance story. It is a practical reminder that loan stress should be addressed before it becomes a missed-payment pattern. - read more
The Reserve Bank of Australia’s latest retail payments update offers another useful snapshot of how households are managing everyday spending, card use and short-term credit. While payment data is not the same as loan approval data, it can still tell borrowers something important: the way money moves through a household each month can affect how comfortable a lender feels about future repayments. - read more
Fresh consumer warnings about online vehicle scams are a timely reminder for caravan buyers to slow down before transferring deposits, sharing identity documents or arranging settlement. Caravans, camper trailers and motorhomes are high-value assets, and that makes them attractive targets for fake listings, cloned advertisements and sellers who pressure buyers to act quickly. - read more
Recent comparison-market updates suggest Australian car buyers are entering spring with more choice, but not necessarily a simpler decision. Some lenders continue to advertise sharp secured car loan rates, particularly for borrowers with strong credit profiles and newer vehicles. Yet the gap between an appealing headline rate and the amount a borrower actually pays over the life of the loan remains a major issue for households and small businesses planning their next vehicle purchase. - read more
Get a free truck loan eligibility assessment and compare truck finance and leasing options
without accessing your credit file!!
Knowledgebase
Balloon Payment.: A large loan repayment made in order to clear a debt. Usually applied to a short-term fixed-rate loan, which involves small payments for a certain period of time with one large payment for the remaining amount of the principal at a time specified in the future.
