We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Commercial trucks serve as the lifeblood of the Australian economy, providing vital links between industries and markets across the vast landscapes. The importance of these heavy-duty vehicles cannot be overstated, as they are pivotal in ensuring the smooth operation of both urban and rural businesses alike. Engaging in the commercial truck market is a significant investment, and understanding the ins and outs of financing such a purchase is crucial for business success. - read more
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Finding the right financing for a commercial vehicle in Australia can be a critical step for businesses and individuals alike. Whether it's for a single van or an entire fleet of trucks, understanding the intricacies of commercial vehicle loans is key to securing a deal that aligns with your financial goals. One factor that stands out in determining your loan terms is the credit score—a numerical representation of your creditworthiness. - read more
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Australian small businesses are being urged to treat cash flow management as a board-level priority as restructuring specialists warn insolvency pressures may rise through FY26–27. The message is not simply that conditions are difficult. It is that delayed decisions can quickly narrow the choices available to directors, particularly where tax debts, weaker margins and high borrowing costs are already in play. - read more
Fresh online safety guidance from Moneysmart is a timely reminder for Australians shopping for caravans, camper trailers and motorhomes to slow down before sharing personal or financial details online. The warning is especially relevant for buyers comparing finance, responding to online listings, or clicking through from social media advertisements that appear to promote low rates, fast approvals or unusually cheap stock. - read more
Fresh cost-of-living data is a timely reminder that mortgage stress is not always visible in arrears figures alone. New research reported by Savings.com.au shows one in three Australians used credit to cover essential expenses over the past year, while 37% used one form of credit to manage another. For households already carrying a home loan, that points to a widening gap between everyday income and unavoidable costs. - read more
Australia’s SMSF property borrowing rules are about to tighten, creating a short and important decision window for trustees, investors, lenders and advisers. From 10 August 2026, self-managed superannuation funds will no longer be able to enter new limited recourse borrowing arrangements to purchase residential property. Existing arrangements are expected to be protected, but the immediate challenge is working out what counts as sufficiently advanced before the deadline. - read more
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Knowledgebase
Bond: A fixed-income investment in which an investor loans money to an entity that borrows the funds for a defined period at a variable or fixed interest rate.
