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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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For many Australian businesses, purchasing a commercial vehicle is a significant investment that often requires financial assistance. Understanding the intricacies of truck financing is crucial, as the right loan can affect your company's bottom line and operational efficiency. With a plethora of lenders offering myriad loan products, choosing the most advantageous deal can be daunting. - read more
Maintaining your truck is essential if you want to prolong its lifespan and save money down the road. Australian conditions can put a lot of strain on your vehicle, and neglecting its maintenance can lead to costly breakdowns and repairs. - read more
Expanding your truck fleet is a critical step in driving business growth. For many small businesses, increasing the number of commercial vehicles means accessing new markets, delivering goods more efficiently, and ultimately, boosting profitability. In the competitive Australian market, staying ahead requires not just maintaining but expanding your transport capabilities. - read more
Getting the right truck loan can be essential for business owners who rely on commercial vehicles. These loans cover a variety of commercial vehicle types and are crucial for ensuring your business operations run smoothly. Truck loans, specifically, provide the necessary finances to purchase trucks, which are indispensable in industries like logistics and delivery services across Australia. - read more
Commercial vehicle loans in Australia are a vital component in the Continuum of the transportation and logistics industry. They provide businesses and individuals with the necessary funds to acquire trucks and other heavy vehicles critical for their operations. Understanding the nuances of these loans is imperative for anyone in the market for a commercial vehicle. - read more
Zenobē, a global leader in fleet electrification and battery storage, has announced a substantial investment of AUD $100 million to support the adoption of electric trucks in Australia. This initiative is poised to significantly impact the nation's transport sector by potentially doubling the number of heavy electric trucks on Australian roads by the end of 2026. - read more
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Great Wall Motors (GWM) has launched a compelling finance campaign to encourage the adoption of new energy vehicles in Australia. The initiative offers a 1.99% comparison rate on its Ora electric vehicle (EV) range and Haval H6 plug-in hybrid electric vehicle (PHEV) models, running from 1 September to 31 December 2025. - read more
Melbourne-based Applied Electric Vehicles (Applied EV) has successfully secured a significant funding boost to advance the production and deployment of its autonomous electric vehicles. The company closed a Series B funding round, raising approximately A$58 million, with a substantial contribution of $30.7 million from the Australian Government's National Reconstruction Fund Corporation (NRFC). This marks the NRFC's inaugural investment in the transport sector, underscoring a commitment to fostering local manufacturing and technological innovation. - read more
The year 2026 is anticipated to be a decisive period for the electric vehicle (EV) market in Australia, with several factors converging to accelerate adoption rates. Analysts predict that medium SUVs and utes will play a significant role in narrowing the gap between electric and internal combustion engine (ICE) vehicles, as price parity becomes increasingly attainable in these popular segments. - read more
