We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
Trucks play a pivotal role in the Australian logistics and transport industry, serving as the lifeblood that keeps commerce flowing. The dependable rumble of engines crisscrossing the nation's highways is more than just a symbol of industry; it's a critical component of productivity and economic stability. Without these workhorses facilitating the timely movement of goods, the Australian market would face significant challenges meeting the demands of both businesses and consumers alike. - read more
Commercial trucks serve as the lifeblood of the Australian economy, providing vital links between industries and markets across the vast landscapes. The importance of these heavy-duty vehicles cannot be overstated, as they are pivotal in ensuring the smooth operation of both urban and rural businesses alike. Engaging in the commercial truck market is a significant investment, and understanding the ins and outs of financing such a purchase is crucial for business success. - read more
Embarking on the journey of acquiring a commercial vehicle is a significant decision for any business. Securing a loan with a low-interest rate is not just a matter of luck; it involves meticulous planning and a thorough understanding of the lending landscape. This opening section sets the scene for our deep dive into navigating the commercial vehicle loan process with an eye toward minimizing costs and maximizing value. - read more
In a significant move to address the rising cost of living and intergenerational inequality, the Australian government has enacted legislation reducing student loans by 20%. This policy change, effective from June 1, 2025, results in over A$16 billion in debt relief for approximately 3 million Australians. For graduates with an average loan balance of A$27,600, this equates to a reduction of A$5,520. - read more
In a landmark ruling, Australia's Federal Court has imposed a A$20 million fine on RAMS Financial Group, a subsidiary of Westpac, for serious misconduct in its home loan practices. Between June 2019 and April 2023, RAMS engaged in activities such as using falsified payslips to approve loans, dealing with unlicensed mortgage referrers, and failing to maintain proper oversight. - read more
In its third-quarter update for 2025, ANZ Group, Australia's fourth-largest bank by market value, reported a significant rise in customer deposits and net loans and advances. Customer deposits increased by A$19 billion, while net loans and advances saw a 2% uptick. This growth is attributed to the expansion of the bank's home lending business within the domestic retail division. - read more
In a significant move to bolster the Australian housing market, Housing Australia has announced the expansion of its lender panel for the government's 5% Deposit Scheme. This initiative is set to increase competition among lenders and provide prospective homebuyers with a broader range of options. - read more
The Australian Finance Industry Association (AFIA) has introduced the Finance Industry Code of Practice, marking a significant milestone for Australia's non-bank lending and specialist banking sectors. This inaugural code establishes new standards for integrity, transparency, and fairness within the industry. - read more
