We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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With the evolution of the logistics industry and small businesses gaining momentum in Australia, the market for used trucks has witnessed substantial growth in recent years. This surge is a testament to the pivotal role commercial vehicles play in driving the economy forward, keeping supply chains agile and businesses thriving. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Stepping into the realm of commercial truck financing can be a highway riddled with complex terms and conditions. Understanding commercial truck loans is not only about getting the keys to a new vehicle; it's a crucial investment in your business's future. As a borrower, you need to navigate through the fine print to find a loan that fits like a glove. - read more
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
Getting the right truck loan can be essential for business owners who rely on commercial vehicles. These loans cover a variety of commercial vehicle types and are crucial for ensuring your business operations run smoothly. Truck loans, specifically, provide the necessary finances to purchase trucks, which are indispensable in industries like logistics and delivery services across Australia. - read more
In June 2025, Australian business lending experienced a notable increase, with loans to non-financial businesses reaching $1.14 trillion, marking a 9.2% year-on-year growth. This expansion significantly outpaced the 5.6% growth observed in housing loans, which totaled $2.34 trillion during the same period. The data, released by the Australian Prudential Regulation Authority (APRA), highlights a renewed appetite for corporate borrowing and investment. - read more
In July 2025, Australia's top 10 authorised deposit-taking institutions (ADIs) reported a combined business loan book of $925 billion. Notably, Japanese banking giants Sumitomo Mitsui Banking Corporation (SMBC) and Mitsubishi UFJ Financial Group (MUFG) emerged as significant contributors to this growth, outpacing traditional Australian lenders in percentage growth rates. - read more
In November 2025, the Australian Financial Complaints Authority (AFCA) issued a cautionary statement to small businesses regarding the risks associated with engaging unregulated lenders. This warning comes in response to a notable increase in complaints that AFCA cannot address due to the lenders' non-membership status. - read more
The Australian caravan industry is experiencing a period of significant upheaval, with several manufacturers collapsing in recent years. The most recent and notable among these is the luxury caravan manufacturer Zone RV, which entered voluntary administration in December 2025, leaving creditors owed approximately $40 million. - read more
In the wake of luxury caravan manufacturer Zone RV's collapse, authorities have launched an investigation into fraud allegations against the company's director, David Biggar. The Sunshine Coast-based company entered voluntary administration in December 2025, owing creditors approximately $42 million. - read more
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Knowledgebase
Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
