We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
Maintaining your truck is essential if you want to prolong its lifespan and save money down the road. Australian conditions can put a lot of strain on your vehicle, and neglecting its maintenance can lead to costly breakdowns and repairs. - read more
If you're running a business in Australia, choosing the right commercial vehicle loan can be pivotal to your success. Whether you're a small business owner needing a delivery van or a large company expanding your fleet, understanding your financing options is crucial. - read more
Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
Expanding your truck fleet is a critical step in driving business growth. For many small businesses, increasing the number of commercial vehicles means accessing new markets, delivering goods more efficiently, and ultimately, boosting profitability. In the competitive Australian market, staying ahead requires not just maintaining but expanding your transport capabilities. - read more
The inaugural Great Barrier Reef Commercial Marine Conference, held on 11 March 2026 in Cairns, brought together 50 industry leaders, operators, and suppliers to discuss the future of Australia's commercial marine sector. Sponsored by Tropical Reef Shipyard, the event provided a platform for stakeholders to connect and explore collaborative opportunities within the Great Barrier Reef region. - read more
On 20 March 2026, the Council of Financial Regulators (CFR) convened to discuss recent developments in global financial markets, particularly in light of escalating conflicts in the Middle East. The meeting, attended by the Treasurer, Assistant Treasurer, and representatives from the Australian Competition and Consumer Commission (ACCC), focused on assessing potential risks to Australia's financial stability. - read more
In March 2026, the Australian stock market experienced notable volatility as escalating conflicts in the Middle East influenced investor sentiment. The S&P/ASX 200 Index closed up 0.2% at 8,379.40, rebounding from a 10-month low, though well below its intraday peak as initial optimism faded. - read more
The Australian truck industry commenced 2026 on a subdued note, with January sales figures revealing an 11.55% decrease compared to the same month in 2025. According to the latest data from the Truck Industry Council (TIC), a total of 2,464 vehicles were sold in January, marking a reduction of 322 units from the previous year. - read more
In a strategic move to enhance its service offerings, Isuzu Australia has announced the establishment of Isuzu Financial Services Australia (IFSA), a new leasing and finance company. This initiative, a joint venture with Tokyo Century Corporation (TCC), marks the first time Isuzu has founded such a company outside of Japan. - read more
Get a free truck loan eligibility assessment and compare truck finance and leasing options
without accessing your credit file!!
Knowledgebase
Personal Loan: A Personal Loan is a means of obtaining finance from a financial institution or financial product provider and the lending criteria usually depends on criteria such as personal income and expenses, assets and liabilities, employment status and previo