We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Commercial vehicle loans in Australia are a vital component in the Continuum of the transportation and logistics industry. They provide businesses and individuals with the necessary funds to acquire trucks and other heavy vehicles critical for their operations. Understanding the nuances of these loans is imperative for anyone in the market for a commercial vehicle. - read more
Expanding your truck fleet is a critical step in driving business growth. For many small businesses, increasing the number of commercial vehicles means accessing new markets, delivering goods more efficiently, and ultimately, boosting profitability. In the competitive Australian market, staying ahead requires not just maintaining but expanding your transport capabilities. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
Maintaining your truck is essential if you want to prolong its lifespan and save money down the road. Australian conditions can put a lot of strain on your vehicle, and neglecting its maintenance can lead to costly breakdowns and repairs. - read more
Bhagwan Marine, a prominent player in Australia's marine services industry, has unveiled plans for a $100 million initial public offering (IPO). This strategic move aims to bolster the company's growth trajectory and enhance its service offerings across the nation. - read more
Marina operators across northern Australia are facing unprecedented increases in insurance premiums, with some reporting hikes exceeding 300% in recent years. This surge has prompted urgent calls for government intervention to ensure the sustainability of the marine and tourism industries. - read more
In a notable shift within the Australian small and medium-sized enterprise (SME) sector, businesses are increasingly seeking financing to fuel expansion rather than merely sustain operations. Data from OnDeck Australia indicates a 42% year-on-year increase in loan applications during the December quarter of 2025. Notably, 34% of these applicants aimed to fund business growth, up from 23% in the previous year, highlighting a significant change in SME financing behaviour. - read more
Recent data reveals a significant shift in the enforcement landscape affecting Australian small and medium-sized enterprises (SMEs). Non-bank lenders have markedly increased their court-based recovery actions, coinciding with a rise in SME insolvencies. This trend emerges as major banks reduce their enforcement activities, highlighting a changing dynamic in creditor behaviour. - read more
In February 2026, the Reserve Bank of Australia (RBA) raised the cash rate by 0.25% to 3.85%, marking the first increase in over two years. This decision, driven by persistent inflation and a tight labour market, has significant implications for Australian small and medium-sized enterprises (SMEs). - read more
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Knowledgebase
Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
