We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
For many Australian businesses, purchasing a commercial vehicle is a significant investment that often requires financial assistance. Understanding the intricacies of truck financing is crucial, as the right loan can affect your company's bottom line and operational efficiency. With a plethora of lenders offering myriad loan products, choosing the most advantageous deal can be daunting. - read more
Welcome to the road less traveled, where the rubber meets financial prudence. Truck driving in Australia is not just about long miles but also about ensuring financial stability amidst life's crossroads. As a truck driver, taking the wheel of your financial future is crucial, and that's what we'll navigate in this article. - read more
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
The Clean Energy Finance Corporation (CEFC) has announced a partnership with Volkswagen Financial Services Australia (VWFS) to offer discounted loans for electric vehicle (EV) buyers. This initiative aims to make EV ownership more affordable and accessible for Australian consumers and businesses. - read more
In 2025, Australia experienced a significant surge in mortgage refinancing, with 640,137 home loans refinanced—a 20% increase compared to 2024. This trend underscores the intensifying competition within the home loan market, as borrowers actively seek better deals and more favourable terms. - read more
In February 2026, Australia's mortgage market witnessed a notable shift, with non-bank lenders experiencing a 44% year-on-year increase in refinancing customers. This trend indicates a growing preference among borrowers for alternative lending institutions offering competitive rates and flexible terms. - read more
In March 2026, Australian mortgage holders demonstrated a preference for financial stability by increasingly opting to upgrade their existing loans with current lenders. Data from Equifax revealed a 12.6% year-on-year rise in such mortgage upgrades, nearly double the growth rate of refinancing to new lenders, which stood at 6.9%. - read more
The Australian Federal Budget for 2026-27, announced on 12 May 2026, introduces several significant changes that will impact the financial landscape for many Australians. Key highlights include: - read more
