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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Welcome to the road less traveled, where the rubber meets financial prudence. Truck driving in Australia is not just about long miles but also about ensuring financial stability amidst life's crossroads. As a truck driver, taking the wheel of your financial future is crucial, and that's what we'll navigate in this article. - read more
Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
Trucks play a pivotal role in the Australian logistics and transport industry, serving as the lifeblood that keeps commerce flowing. The dependable rumble of engines crisscrossing the nation's highways is more than just a symbol of industry; it's a critical component of productivity and economic stability. Without these workhorses facilitating the timely movement of goods, the Australian market would face significant challenges meeting the demands of both businesses and consumers alike. - read more
Small businesses that require regular transportation of goods may find it essential to purchase a truck. However, this acquisition can become a significant investment that requires careful consideration before making a decision. The two options available are buying or leasing a truck. In this article, we will explore the pros and cons of each option to help you make an informed choice. - read more
Getting the right truck loan can be essential for business owners who rely on commercial vehicles. These loans cover a variety of commercial vehicle types and are crucial for ensuring your business operations run smoothly. Truck loans, specifically, provide the necessary finances to purchase trucks, which are indispensable in industries like logistics and delivery services across Australia. - read more
Bhagwan Marine, a prominent player in Australia's marine services industry, has unveiled plans for a $100 million initial public offering (IPO). This strategic move aims to bolster the company's growth trajectory and enhance its service offerings across the nation. - read more
Marina operators across northern Australia are facing unprecedented increases in insurance premiums, with some reporting hikes exceeding 300% in recent years. This surge has prompted urgent calls for government intervention to ensure the sustainability of the marine and tourism industries. - read more
In a notable shift within the Australian small and medium-sized enterprise (SME) sector, businesses are increasingly seeking financing to fuel expansion rather than merely sustain operations. Data from OnDeck Australia indicates a 42% year-on-year increase in loan applications during the December quarter of 2025. Notably, 34% of these applicants aimed to fund business growth, up from 23% in the previous year, highlighting a significant change in SME financing behaviour. - read more
Recent data reveals a significant shift in the enforcement landscape affecting Australian small and medium-sized enterprises (SMEs). Non-bank lenders have markedly increased their court-based recovery actions, coinciding with a rise in SME insolvencies. This trend emerges as major banks reduce their enforcement activities, highlighting a changing dynamic in creditor behaviour. - read more
In February 2026, the Reserve Bank of Australia (RBA) raised the cash rate by 0.25% to 3.85%, marking the first increase in over two years. This decision, driven by persistent inflation and a tight labour market, has significant implications for Australian small and medium-sized enterprises (SMEs). - read more
