We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Trucks play a pivotal role in the Australian logistics and transport industry, serving as the lifeblood that keeps commerce flowing. The dependable rumble of engines crisscrossing the nation's highways is more than just a symbol of industry; it's a critical component of productivity and economic stability. Without these workhorses facilitating the timely movement of goods, the Australian market would face significant challenges meeting the demands of both businesses and consumers alike. - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
With the evolution of the logistics industry and small businesses gaining momentum in Australia, the market for used trucks has witnessed substantial growth in recent years. This surge is a testament to the pivotal role commercial vehicles play in driving the economy forward, keeping supply chains agile and businesses thriving. - read more
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
If you're running a business in Australia, choosing the right commercial vehicle loan can be pivotal to your success. Whether you're a small business owner needing a delivery van or a large company expanding your fleet, understanding your financing options is crucial. - read more
As Australia grapples with escalating fuel prices and supply challenges, Volvo Group Australia has called for urgent regulatory reforms and targeted investments to expedite the adoption of electric trucks. The company highlights that electric trucks are already operational on Australian roads, mitigating some of the current fuel crisis impacts. However, existing regulations and insufficient investment are hindering the broader deployment of zero-emission heavy vehicles. - read more
Zenobē, a leading energy solutions provider, has announced a substantial investment of AUD $100 million to accelerate the adoption of electric trucks in Australia. This initiative aims to double the number of heavy electric trucks on Australian roads by the end of 2026, addressing both environmental concerns and the financial challenges faced by fleet operators. - read more
The Australian Livestock and Rural Transporters Association (ALRTA) has expressed dissatisfaction with the Federal Government's recent fuel relief measures, stating that they provide no real net benefit to truck operators. While acknowledging the government's efforts, ALRTA President Gerard Johnson emphasized that the latest changes merely prevent conditions from worsening rather than offering tangible relief. - read more
The Clean Energy Finance Corporation (CEFC) has announced a significant investment of $100 million to facilitate the adoption of electric vehicles (EVs) across Australia. This initiative is designed to provide discounted financing options for both new and used eligible EVs, making sustainable transportation more accessible to consumers and businesses alike. - read more
The New South Wales (NSW) Government has initiated the latest round of its Electric Vehicle (EV) Fleet Kick-Start Funding, aimed at assisting businesses in transitioning their vehicle fleets to electric models. Applications for the 2025-2026 financial year are now open and will close on 29 May 2026. - read more
