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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Trucks play a pivotal role in the Australian logistics and transport industry, serving as the lifeblood that keeps commerce flowing. The dependable rumble of engines crisscrossing the nation's highways is more than just a symbol of industry; it's a critical component of productivity and economic stability. Without these workhorses facilitating the timely movement of goods, the Australian market would face significant challenges meeting the demands of both businesses and consumers alike. - read more
Maintaining your truck is essential if you want to prolong its lifespan and save money down the road. Australian conditions can put a lot of strain on your vehicle, and neglecting its maintenance can lead to costly breakdowns and repairs. - read more
Finding the right financing for a commercial vehicle in Australia can be a critical step for businesses and individuals alike. Whether it's for a single van or an entire fleet of trucks, understanding the intricacies of commercial vehicle loans is key to securing a deal that aligns with your financial goals. One factor that stands out in determining your loan terms is the credit score—a numerical representation of your creditworthiness. - read more
For many Australian businesses, purchasing a commercial vehicle is a significant investment that often requires financial assistance. Understanding the intricacies of truck financing is crucial, as the right loan can affect your company's bottom line and operational efficiency. With a plethora of lenders offering myriad loan products, choosing the most advantageous deal can be daunting. - read more
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the private lending sector, revealing significant inconsistencies and potential risks. This scrutiny comes in response to the sector's rapid expansion, with private credit extending approximately $200 billion in loans, primarily to high-risk real estate developers and property investors. - read more
As more Australians turn to non-bank lenders for property loans, the Australian Securities and Investments Commission (ASIC) and the Reserve Bank of Australia (RBA) have intensified their scrutiny of this rapidly growing sector. The shift is driven by borrowers seeking more flexible lending criteria and competitive rates, especially in a housing market characterized by high prices and stringent bank lending standards. - read more
In 2026, Australia's lending landscape is undergoing significant transformations, directly impacting borrowers' capacities and loan eligibility. Key changes include the introduction of debt-to-income (DTI) limits, tightened lending criteria for trusts and companies, and adjustments in fixed-rate loan pricing. - read more
Moneytech has expressed concerns over the Australian government's $1 billion Economic Resilience Program, which currently excludes non-bank lenders from administering loans. Announced by Prime Minister Anthony Albanese, the scheme aims to provide zero-interest loans of up to $5 million to eligible small and medium-sized enterprises (SMEs) in sectors like fuel, fertiliser, and plastics, helping them manage rising operational costs. - read more
The Regional Investment Corporation (RIC) has announced that its variable interest rate for farm business loans will remain at 5.18% from 1 February 2026, offering stability to farmers facing financial pressures. This decision marks the fourth consecutive review where the rate has been held steady, reinforcing RIC's commitment to supporting the agricultural sector during uncertain economic times. - read more
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Knowledgebase
Debt Consolidation: Debt consolidation usually involves negotiating a new loan to pay other existing loans in order to get more favourable interest rates and terms.
