We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Finding the right financing for a commercial vehicle in Australia can be a critical step for businesses and individuals alike. Whether it's for a single van or an entire fleet of trucks, understanding the intricacies of commercial vehicle loans is key to securing a deal that aligns with your financial goals. One factor that stands out in determining your loan terms is the credit score—a numerical representation of your creditworthiness. - read more
If you're running a business in Australia, choosing the right commercial vehicle loan can be pivotal to your success. Whether you're a small business owner needing a delivery van or a large company expanding your fleet, understanding your financing options is crucial. - read more
In an effort to mitigate financial stability risks, the Australian Prudential Regulation Authority (APRA) has implemented a new policy effective from 1 February 2026, capping the proportion of new residential mortgages with a debt-to-income (DTI) ratio exceeding six times at 20% for authorised deposit-taking institutions (ADIs). This move aims to curb high-risk lending practices and address concerns over escalating household indebtedness. - read more
In a notable development within the Australian banking sector, Macquarie Bank has reported a substantial 28% increase in its home loan portfolio, reaching $181.3 billion as of 31 March 2026. This impressive growth is largely attributed to the bank's strategic emphasis on partnerships with mortgage brokers, who were responsible for originating over 95% of new home loans during the financial year. - read more
The Australian Finance Group (AFG) has reported a record-breaking $31.6 billion in home loan lodgements during the second quarter of the 2026 financial year, marking a 25% increase over the previous best second-quarter result. This milestone underscores the robust activity within the mortgage broker sector and the growing reliance of borrowers on broker services to navigate the complex lending landscape. - read more
The Reserve Bank of Australia (RBA) has raised the official cash rate by 25 basis points to 4.35% during its May 2026 meeting. This marks the third consecutive rate hike this year, following increases in February and March. The decision aims to address persistent inflationary pressures within the Australian economy. - read more
Following the Reserve Bank of Australia's (RBA) decision to raise the cash rate to 4.35% on May 5, 2026, Australia's major banks have announced they will pass on the full 0.25% increase to their customers. This move affects both variable home loan rates and savings accounts. - read more
Get a free truck loan eligibility assessment and compare truck finance and leasing options
without accessing your credit file!!
Knowledgebase
Equity: The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.
