We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
With the evolution of the logistics industry and small businesses gaining momentum in Australia, the market for used trucks has witnessed substantial growth in recent years. This surge is a testament to the pivotal role commercial vehicles play in driving the economy forward, keeping supply chains agile and businesses thriving. - read more
Choosing the right commercial vehicle loan is a pivotal decision for any business aspiring to expand its transportation capabilities. For many, commercial vehicles are integral to daily operations, and securing the best financial arrangement to acquire these assets can significantly impact the bottom line. - read more
If you're running a business in Australia, choosing the right commercial vehicle loan can be pivotal to your success. Whether you're a small business owner needing a delivery van or a large company expanding your fleet, understanding your financing options is crucial. - read more
The Australian Commercial Marine Group (ACMG) has released a comprehensive Economic Impact Statement (EIS), shedding light on the substantial role the commercial marine sector plays in the nation's economy. The report reveals that the industry contributes $25.16 billion annually to Australia's Gross Domestic Product (GDP) and supports over 137,000 full-time equivalent jobs nationwide. - read more
The Marina Industries Association (MIA) has unveiled the comprehensive program for Marinas26, its flagship biennial conference and trade exhibition, scheduled for 24–27 May 2026 at the RACV Royal Pines Resort on Queensland’s Gold Coast. Under the theme 'Future Smart,' the conference aims to delve into how technology, sustainability, and innovation are transforming marinas into connected, efficient, and environmentally responsible hubs. - read more
The Western Australian Government has welcomed a federal funding injection of $30 million for the Australian Marine Complex (AMC) in Henderson. This investment is earmarked for common-use infrastructure, aiming to bolster the state's shipbuilding capacity and support the industry's growth. - read more
In a significant development for the Australian financial sector, non-bank lender Firstmac has successfully completed a $2.5 billion Residential Mortgage-Backed Securities (RMBS) issue. This achievement not only sets a new national record but also underscores the robust investor confidence in Firstmac's operations and the broader Australian mortgage market. - read more
Commonwealth Bank of Australia (CommBank) has observed a remarkable 37% increase in electric vehicle (EV) purchases among its car loan customers over the past six months. This surge indicates a growing shift towards sustainable transportation options among Australian consumers. - read more
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Knowledgebase
Debt Consolidation: A means empoyed to renegotiate debt. By combining loans and outstanding bills, a person can consolidate debt with a single financial institution resulting in a single monthly repayment.
