We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
Choosing the right commercial vehicle loan is a pivotal decision for any business aspiring to expand its transportation capabilities. For many, commercial vehicles are integral to daily operations, and securing the best financial arrangement to acquire these assets can significantly impact the bottom line. - read more
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
With the evolution of the logistics industry and small businesses gaining momentum in Australia, the market for used trucks has witnessed substantial growth in recent years. This surge is a testament to the pivotal role commercial vehicles play in driving the economy forward, keeping supply chains agile and businesses thriving. - read more
Commercial vehicle loans in Australia are a vital component in the Continuum of the transportation and logistics industry. They provide businesses and individuals with the necessary funds to acquire trucks and other heavy vehicles critical for their operations. Understanding the nuances of these loans is imperative for anyone in the market for a commercial vehicle. - read more
The Australian Commercial Marine Group (ACMG) has unveiled a comprehensive Economic Impact Statement (EIS) that underscores the substantial role of the commercial marine sector in the nation's economy. The study reveals that the industry contributes $25.16 billion to Australia's Gross Domestic Product (GDP) each year and supports 137,262 full-time equivalent jobs nationwide. This significant contribution highlights the sector's vital importance to the country's economic landscape. - read more
The Australian International Marine Export Group (AIMEX) has announced the 2026 Australian Marine Industry Awards, celebrating outstanding achievements across the nation's superyacht, marine export, and commercial marine sectors. These prestigious awards aim to recognise excellence, innovation, and leadership within the Australian marine industry. - read more
In the face of escalating operational costs and tightening cash flow, Australian small and medium-sized enterprises (SMEs) are increasingly turning to digital tools to streamline financial management and bolster business resilience. Recent research highlights a significant reliance on manual processes, with 80% of SMEs still managing expenses manually. This traditional approach is proving inadequate in the current economic climate, prompting a shift towards digital solutions. - read more
The Australian Financial Complaints Authority (AFCA) has recently issued a cautionary statement to small and medium-sized enterprises (SMEs) regarding the potential risks associated with engaging unregulated lenders. This advisory comes in response to a notable increase in complaints that AFCA cannot address due to the lenders' non-membership status. - read more
The National Australia Bank (NAB) has released its Q2 2025 Economics SME Business Insights report, shedding light on the primary concerns confronting Australian small and medium-sized enterprises (SMEs). The report identifies cash flow management, profitability, and navigating government policies and regulations as the most pressing issues for SMEs. - read more
