We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Trucks play a pivotal role in the Australian logistics and transport industry, serving as the lifeblood that keeps commerce flowing. The dependable rumble of engines crisscrossing the nation's highways is more than just a symbol of industry; it's a critical component of productivity and economic stability. Without these workhorses facilitating the timely movement of goods, the Australian market would face significant challenges meeting the demands of both businesses and consumers alike. - read more
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
Getting the right truck loan can be essential for business owners who rely on commercial vehicles. These loans cover a variety of commercial vehicle types and are crucial for ensuring your business operations run smoothly. Truck loans, specifically, provide the necessary finances to purchase trucks, which are indispensable in industries like logistics and delivery services across Australia. - read more
Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
In response to ongoing global disruptions impacting Australian businesses, the federal government has announced the expedited delivery of $6.15 billion in concessional capital. This initiative aims to provide immediate financial relief to sectors affected by market volatility, including the transport and logistics industry. - read more
The Australian trucking industry is confronting a severe crisis as surging fuel prices threaten the viability of transport operators nationwide. Industry leaders and union representatives have issued stark warnings, indicating that without immediate intervention, the sector could face widespread business closures. - read more
Isuzu Australia Limited (IAL) has announced the establishment of Isuzu Financial Services Australia (IFSA), a new initiative aimed at providing comprehensive financial solutions to Australian truck operators. This development signifies Isuzu's commitment to supporting businesses beyond just supplying vehicles, by offering integrated financing options tailored to the unique needs of the transport industry. - read more
The Federal Court has imposed substantial fines totaling $7 million on Cigno Australia and BSF Solutions, along with their respective directors, for operating an illegal payday lending scheme that contravened Australian credit laws. This ruling underscores the Australian Securities and Investments Commission's (ASIC) commitment to protecting consumers from predatory lending practices. - read more
OnDeck Australia has announced an increase in the maximum limit for its Lightning Loans Plus product, raising the cap from $250,000 to $300,000. This enhancement aims to provide small and medium-sized enterprises (SMEs) with quicker access to larger funding amounts, facilitating their growth and operational needs. - read more
