We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
Securing finance for any significant purchase can be a challenge, especially when it comes to acquiring a truck for business purposes. Coupled with a less-than-perfect credit score, this task can seem daunting for many Australians. The ripple effects of financial constraints can impede business operations, affecting the lifeline of commercial ventures that rely on transportation. - read more
Buying a truck is a major investment, whether it's for personal use or business purposes. With the plethora of options available in the Australian market, it's important to consider various factors before making a purchase. Your specific needs, budget, lifestyle, and work requirements should be taken into account before making a decision to ensure the truck you buy fits your needs. - read more
Choosing the right commercial vehicle loan is a pivotal decision for any business aspiring to expand its transportation capabilities. For many, commercial vehicles are integral to daily operations, and securing the best financial arrangement to acquire these assets can significantly impact the bottom line. - read more
Stepping into the realm of commercial truck financing can be a highway riddled with complex terms and conditions. Understanding commercial truck loans is not only about getting the keys to a new vehicle; it's a crucial investment in your business's future. As a borrower, you need to navigate through the fine print to find a loan that fits like a glove. - read more
COG Financial Services Limited has reported its most robust half-year performance to date, with net assets financed reaching an impressive $4.5 billion. This milestone reflects a 7% increase compared to the same period last year, underscoring the company's resilience and strategic growth in the asset finance sector. - read more
The Clean Energy Finance Corporation (CEFC) has announced a significant investment of up to $6 million aimed at accelerating the adoption of battery electric trucks (BETs) across Australia. This initiative is part of a broader effort to reduce emissions within the transport sector, which currently accounts for approximately 22.3% of the nation's total emissions. - read more
Isuzu Australia Limited (IAL) has unveiled Isuzu Financial Services Australia (IFSA), a new financial services platform designed to provide comprehensive support to Australian businesses in managing their truck fleets more efficiently. This initiative marks a significant expansion of Isuzu's customer offerings, extending beyond vehicle supply to encompass finance and lifecycle asset management. - read more
Subaru Australia has officially opened pre-orders for its latest electric vehicle, the Uncharted SUV, marking a significant expansion of the brand's EV offerings in the country. Priced at $59,990 plus on-road costs, the Uncharted is set to arrive mid-year, offering Australian consumers a compelling new option in the electric SUV segment. - read more
The Australian government's 2026 Federal Budget has introduced significant changes to tax incentives for electric vehicles (EVs), signaling a shift in policy as the EV market matures. These adjustments are set to impact future EV purchases and financing options for consumers. - read more
