We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Commercial vehicle loans in Australia are a vital component in the Continuum of the transportation and logistics industry. They provide businesses and individuals with the necessary funds to acquire trucks and other heavy vehicles critical for their operations. Understanding the nuances of these loans is imperative for anyone in the market for a commercial vehicle. - read more
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New businesses, sole traders and self-employed operators may be able to access truck finance in Australia, but lenders usually assess more than the truck itself. This guide explains the common eligibility factors, evidence and preparation steps that can affect a commercial truck loan application. - read more
Fresh September lending signals are giving Australian boat buyers another reason to slow down before signing a purchase contract. As the spring boating season gathers pace, lenders are still competing for well-qualified borrowers, but the gap between the cheapest-looking offer and the most suitable finance structure can be wider than many buyers expect. - read more
Fresh attention on Australian mortgage arrears is a reminder that repayment pressure is no longer just a theoretical risk for highly leveraged households. After a long period of elevated interest rates, higher insurance costs, bigger grocery bills and tighter household budgets, more borrowers are finding that even small financial setbacks can make loan commitments harder to manage. - read more
The Reserve Bank of Australia’s latest lending rate statistics are a useful reminder that personal borrowing costs can vary widely, even when the broader cash rate outlook appears steady. For households considering a car loan, debt consolidation loan or unsecured personal loan, the key issue is not simply whether rates are rising or falling. It is whether the loan being offered is affordable, suitable and competitive for the borrower’s circumstances. - read more
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The Australian Taxation Office’s tax-time focus on work-related car expenses is a timely reminder that buying a vehicle for business use is not only a dealership decision. For self-employed Australians, contractors and small business owners, the way a car is used, financed and documented can shape both cash flow and tax record keeping long after the keys are handed over. - read more
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Knowledgebase
Adjustable-Rate Mortgage (ARM): A type of mortgage in which the interest rate applied on the outstanding balance varies throughout the life of the loan.
