We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Welcome to the road less traveled, where the rubber meets financial prudence. Truck driving in Australia is not just about long miles but also about ensuring financial stability amidst life's crossroads. As a truck driver, taking the wheel of your financial future is crucial, and that's what we'll navigate in this article. - read more
Commercial trucks serve as the lifeblood of the Australian economy, providing vital links between industries and markets across the vast landscapes. The importance of these heavy-duty vehicles cannot be overstated, as they are pivotal in ensuring the smooth operation of both urban and rural businesses alike. Engaging in the commercial truck market is a significant investment, and understanding the ins and outs of financing such a purchase is crucial for business success. - read more
Maintaining your truck is essential if you want to prolong its lifespan and save money down the road. Australian conditions can put a lot of strain on your vehicle, and neglecting its maintenance can lead to costly breakdowns and repairs. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
Australia’s SMSF property borrowing rules are about to tighten, creating a short and important decision window for trustees, investors, lenders and advisers. From 10 August 2026, self-managed superannuation funds will no longer be able to enter new limited recourse borrowing arrangements to purchase residential property. Existing arrangements are expected to be protected, but the immediate challenge is working out what counts as sufficiently advanced before the deadline. - read more
Fresh July 2026 car loan comparison data points to a competitive market for well-qualified borrowers, with some secured car loan products advertising rates in the mid-five per cent range. For buyers looking at a new or near-new vehicle, that may sound encouraging after a period of higher household costs and tighter lending conditions. But the more useful takeaway is not simply that lower advertised rates exist. - read more
A fresh round of lender competition is giving some Australian borrowers a reason to review their debts, but the benefits are not being shared evenly. Canstar reported on 16 July 2026 that 23 lenders have cut at least one variable home loan rate since 1 May, despite the Reserve Bank’s rate hikes in February, March and May. The catch is that these reductions are aimed at new borrowers, or existing customers willing to refinance and effectively become new customers elsewhere. - read more
Victoria’s new electric heavy vehicle trial has moved from policy discussion to real-world testing, with Cahill Transport named as the first operator to take part. For truck buyers and fleet owners, the most important detail is not just that another electric truck is hitting the road. It is that the trial is designed to produce practical operating data that may help businesses make better decisions before committing capital. - read more
Australians researching a caravan purchase are being reminded to slow down and check the websites they use before entering personal or financial details. A fresh Moneysmart update on scam websites highlights how convincing fake pages can now look, especially when scammers copy well-known brands, financial institutions or trusted information sources. - read more
