We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
For many Australian businesses, purchasing a commercial vehicle is a significant investment that often requires financial assistance. Understanding the intricacies of truck financing is crucial, as the right loan can affect your company's bottom line and operational efficiency. With a plethora of lenders offering myriad loan products, choosing the most advantageous deal can be daunting. - read more
Small businesses that require regular transportation of goods may find it essential to purchase a truck. However, this acquisition can become a significant investment that requires careful consideration before making a decision. The two options available are buying or leasing a truck. In this article, we will explore the pros and cons of each option to help you make an informed choice. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Commercial trucks serve as the lifeblood of the Australian economy, providing vital links between industries and markets across the vast landscapes. The importance of these heavy-duty vehicles cannot be overstated, as they are pivotal in ensuring the smooth operation of both urban and rural businesses alike. Engaging in the commercial truck market is a significant investment, and understanding the ins and outs of financing such a purchase is crucial for business success. - read more
As Australia grapples with escalating fuel prices and supply challenges, Volvo Group Australia has called for urgent regulatory reforms and targeted investments to expedite the adoption of electric trucks. The company highlights that electric trucks are already operational on Australian roads, mitigating some of the current fuel crisis impacts. However, existing regulations and insufficient investment are hindering the broader deployment of zero-emission heavy vehicles. - read more
Zenobē, a leading energy solutions provider, has announced a substantial investment of AUD $100 million to accelerate the adoption of electric trucks in Australia. This initiative aims to double the number of heavy electric trucks on Australian roads by the end of 2026, addressing both environmental concerns and the financial challenges faced by fleet operators. - read more
The Australian Livestock and Rural Transporters Association (ALRTA) has expressed dissatisfaction with the Federal Government's recent fuel relief measures, stating that they provide no real net benefit to truck operators. While acknowledging the government's efforts, ALRTA President Gerard Johnson emphasized that the latest changes merely prevent conditions from worsening rather than offering tangible relief. - read more
The Clean Energy Finance Corporation (CEFC) has announced a significant investment of $100 million to facilitate the adoption of electric vehicles (EVs) across Australia. This initiative is designed to provide discounted financing options for both new and used eligible EVs, making sustainable transportation more accessible to consumers and businesses alike. - read more
The New South Wales (NSW) Government has initiated the latest round of its Electric Vehicle (EV) Fleet Kick-Start Funding, aimed at assisting businesses in transitioning their vehicle fleets to electric models. Applications for the 2025-2026 financial year are now open and will close on 29 May 2026. - read more
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Knowledgebase
Debt Consolidation: A means empoyed to renegotiate debt. By combining loans and outstanding bills, a person can consolidate debt with a single financial institution resulting in a single monthly repayment.
