We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
If you're running a business in Australia, choosing the right commercial vehicle loan can be pivotal to your success. Whether you're a small business owner needing a delivery van or a large company expanding your fleet, understanding your financing options is crucial. - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Stepping into the realm of commercial truck financing can be a highway riddled with complex terms and conditions. Understanding commercial truck loans is not only about getting the keys to a new vehicle; it's a crucial investment in your business's future. As a borrower, you need to navigate through the fine print to find a loan that fits like a glove. - read more
Commercial vehicle loans in Australia are a vital component in the Continuum of the transportation and logistics industry. They provide businesses and individuals with the necessary funds to acquire trucks and other heavy vehicles critical for their operations. Understanding the nuances of these loans is imperative for anyone in the market for a commercial vehicle. - read more
Embarking on the journey of acquiring a commercial vehicle is a significant decision for any business. Securing a loan with a low-interest rate is not just a matter of luck; it involves meticulous planning and a thorough understanding of the lending landscape. This opening section sets the scene for our deep dive into navigating the commercial vehicle loan process with an eye toward minimizing costs and maximizing value. - read more
Western Australia's 2026 state budget has unveiled a series of initiatives designed to support first-home buyers and address housing affordability challenges. Central to these reforms is a substantial overhaul of stamp duty thresholds, alongside increased funding for affordable housing projects. - read more
The expansion of Australia's 5% Deposit Scheme in October 2025 has significantly influenced the property market, particularly among Generation Z buyers. Recent analysis indicates a 22.8% increase in first-home buyers aged 18 to 25 during the six months following the scheme's expansion, compared to the same period in the previous year. - read more
The Australian Bureau of Statistics (ABS) reports a 6.8% increase in first-home buyer owner-occupied loans during the December 2025 quarter, totaling 31,783 loans. This growth is largely attributed to the expansion of the federal Home Guarantee Scheme, which has made homeownership more accessible to first-time buyers. - read more
The Australian Prudential Regulation Authority (APRA) has implemented new debt-to-income (DTI) limits for residential mortgage lending, effective from 1 February 2026. This regulatory measure aims to mitigate financial risks associated with high-DTI mortgages in the Australian housing market. - read more
In response to the rising threat of artificial intelligence (AI)-enabled loan fraud, Australia is implementing significant reforms to its Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act, effective from 1 July 2026. These changes aim to bolster the nation's financial security by addressing vulnerabilities exploited through advanced technological means. - read more
