




The first class action pertains to 'flex commissions' paid by ANZ to accredited car dealers between 2011 and March 2016. Under this arrangement, dealers had the discretion to set interest rates and loan terms, often leading to higher commissions at the expense of consumers. Such practices were banned in 2018 due to concerns over transparency and fairness. ANZ has agreed to settle this case with A$85 million.
The second class action involves ANZ and its former unit, OnePath, regarding superannuation products. The allegations suggest that trustees charged excessive fees to fund unnecessary commissions to financial advisers. ANZ will pay A$14 million to settle this case. Both settlements are pending court approval and have been agreed upon without any admission of liability by the bank.
For consumers, particularly those who have taken out car loans through ANZ during the specified period, this settlement underscores the importance of transparency in loan agreements. It also highlights the need for borrowers to be vigilant about the terms and conditions of their loans, ensuring they are not subjected to unfair practices.
In light of these developments, prospective car loan applicants should prioritize working with lenders who offer clear and fair terms. Utilizing comparison tools and seeking independent financial advice can aid in making informed decisions, ensuring that borrowers secure loans that align with their financial circumstances without hidden costs or unfair terms.
Published:Tuesday, 30th Sep 2025
Source: Paige Estritori