Navigating the End of Cheque Usage in Australian Insurance Payments
Navigating the End of Cheque Usage in Australian Insurance Payments
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
As Australia marches towards the cessation of cheque payments, the Insurance Council of Australia (ICA), in partnership with the National Insurance Brokers Association, is addressing key considerations for a seamless transition, focusing on client interaction and data safeguards.
ICA's chief, Andrew Hall, has emphasized these focal points amidst the government's push to eliminate cheques by 2030.
Proactive measures are underway within insurance circles to usher retail consumers into alternative payment methodologies. Commenting on the evolving landscape, Mr. Hall noted disparities in adaptation timelines among insurers, with 2024 serving as a potential operative target. This adaptation is in anticipation of banks phasing out cheque services starting this year.
The Treasury has expressed cognizance of cheque-based proclivities in insurance practices, a challenge compounded by brokers' exclusive custody of clients' banking details and the necessity of cheques for customer reimbursements.
Confronted with the ceasing of cheque utilities, insurance vendors are considering limited claims settlements to methods like gift cards or digital transfers. Yet, compliance with anti-money laundering laws constrains gift card usage, sparking demands for added settlement versatility during the migratory term, as advised by the ICA.
Challenges germinate in processing particular payments for claims, policy cancellations, and delivering prompt aid to financially-strapped policyholders, a sentiment vocalized by Mr. Hall. Detailed are the conundrums in locating previous customers for rectification payouts, correspondingly more intricate than contact issues in current claims or policy annulments.
Expedited claims handling faces additional pressure where legal procedures like subpoenas and freedom of information requests rely on cheques. The initial phase-out stages could impede crucial information retrieval for claims processing, even in the wake of potential government concessions.
Furthermore, entities such as health care institutions, which predominantly opt for cheque-based payments for workers' compensation claims, necessitate governments to refine public sector cheque practices. Collaborative government synergy is encouraged to cushion this paradigm shift in transaction means.
The ICA forecasts escalated inquiries related to insurance and anticipates a rise in unclaimed funds, indicative of a pivotal need for industry-government harmony in ushering a fluid progression from cheque-based transactions to digital alternatives.
Published:Thursday, 8th Feb 2024 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
The Australian Finance Industry Association (AFIA) has expressed strong support for the Albanese Government's National AI Plan, viewing it as a significant step toward harnessing artificial intelligence (AI) to drive economic growth and innovation within the finance sector. - read more
The Australian Finance Industry Association (AFIA) has announced the formation of the Financial Safety Alliance, a collaborative initiative aimed at preventing financial abuse across the nation. This alliance brings together banks, lenders, and financial safety experts to develop and implement strategies that protect consumers from financial exploitation. - read more
The Australian Finance Industry Association (AFIA) has published a comprehensive report detailing the significant role that non-bank lenders play in Australia's housing finance ecosystem. This inaugural report sheds light on how these institutions contribute to home ownership accessibility and market competition. - read more
In February 2026, the New South Wales Government introduced stringent new laws granting police the authority to seize and crush illegal e-bikes that exceed specified power and speed limits. This initiative aims to address community concerns regarding overpowered e-bikes and associated anti-social behavior. - read more
The Australian Financial Complaints Authority (AFCA) has recently highlighted a significant concern for small businesses: the risks associated with engaging unregulated lenders. This warning comes in response to a record number of complaints from small business owners, many of which involve lenders not affiliated with AFCA. - read more
In the journey to secure a commercial vehicle loan, preparation is key. Just as a vehicle needs to be in perfect condition to hit the road, your loan application requires meticulous attention to detail to ensure a green light from lenders. This article embarks on the essential journey of understanding the critical checkpoints before applying for a commercial vehicle loan. We navigate through the path of prerequisites that pave the way for a seamless approval process. - read more
For many Australian businesses, purchasing a commercial vehicle is a significant investment that often requires financial assistance. Understanding the intricacies of truck financing is crucial, as the right loan can affect your company's bottom line and operational efficiency. With a plethora of lenders offering myriad loan products, choosing the most advantageous deal can be daunting. - read more
Choosing the right commercial vehicle loan is a pivotal decision for any business aspiring to expand its transportation capabilities. For many, commercial vehicles are integral to daily operations, and securing the best financial arrangement to acquire these assets can significantly impact the bottom line. - read more
As a trucking business owner in Australia, finding the right insurance is crucial to the protection of your business. To achieve this, it is important to first understand your specific business needs. Here are some factors to consider: - read more
When purchasing a truck, whether for personal use or business, navigating the financial landscape can be daunting. This is where pre-approval comes into play. But what exactly does pre-approval mean in the context of buying a truck? - read more
Start Here
Get a free truck loan eligibility assessment and compare truck finance and leasing options
without accessing your credit file!!
Knowledgebase
Interest Coverage Ratio: A measure of a company's ability to make interest payments on its debt, calculated as EBIT divided by interest expense.