Action Sought for Toyota's High Finance Costs

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The legal challenge claims that from 2010 to 2018, Toyota Finance Australia and its affiliated dealers engaged in secretive practices allowing dealers to inflate interest rates, thereby earning higher commissions. This scheme, according to the firm’s analysis, resulted in customers paying more than what was necessary for their vehicle purchases, without their knowledge.

A flex commission structure worked on a basic level, wherein the finance company set a base rate, but permitted the dealer to hike that rate at their discretion. Consequently, the higher the interest and the longer the repayment term, the more lucrative the commission for the dealership. Importantly, this mechanism was employed without the customer's informed consent.

The outlawing of flex commissions in 2018 was a step forward in consumer protection. However, the legacy of their use has led to various class actions aimed at recovering undue expenses borne by customers, with Echo Law's decision to sue Toyota as its latest instance.

Joining Echo Law are fellow claimants represented by Maurice Blackburn lawyers, who have taken action against numerous finance institutions including ANZ and Macquarie Leasing, suggesting a widespread need for consumer redress affecting over a million Australians to date.

Car owners who financed their vehicle through Toyota Finance within specified periods and had their loan facilitated by a dealership may qualify for this recourse. Echo Law’s Andrew Paull expressed that the financial repercussions for those subjected to these commissions are substantial, running into the substantial sums.

While registration for the class action is complimentary via Echo Law's portal, the broader sentiment within the industry remains cautious regarding dealership-facilitated loans. Founding expert Julian Finch of Finch Financial Services warned that dealers often bypass stringent lending parameters, which could disadvantage buyers in various forms. These could include a slew of service charges and marketing-related fees that inflate the cost of borrowing directly from dealerships.

In contrast, competitive financial offers from other lenders are spotlighted for their straightforward and cost-effective car loan terms-featuring interest rates as low as 4.99% and devoid of numerous ancillary costs typically levied with such loans.

Published:Saturday, 24th Feb 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Finance News

Clear

Volvo's Next-Generation Electric Trucks: A Leap Forward for Australian Transport

24 May 2026: Paige Estritori

Volvo Trucks has introduced its latest range of heavy-duty electric vehicles, including the FH, FM, and FMX models, now boasting an impressive range of up to 400 kilometres. This development marks a significant advancement in electric truck technology, offering Australian operators enhanced performance and flexibility. - read more

Fuel Crisis Threatens Australian Trucking Industry's Stability

24 May 2026: Paige Estritori

The Australian trucking industry is currently navigating a challenging landscape, with escalating fuel prices significantly impacting operational costs and profitability. Fuel expenses, traditionally one of the top three costs for trucking businesses, have surged due to geopolitical tensions and market volatility. - read more

Hino Australia's 700 Series Trucks Set to Achieve Record Sales in 2026

24 May 2026: Paige Estritori

Hino Australia is poised for a landmark year, projecting record sales for its 700 Series heavy-duty trucks in 2026. This optimistic outlook is attributed to an expanded model range and a significant uptick in customer enquiries and orders. - read more

Geely's 2026 EOFY Deal: Low-Rate Finance and Complimentary Home Charger

23 May 2026: Paige Estritori

As the end of the financial year approaches, Geely has unveiled an enticing offer for Australian consumers interested in electric and hybrid SUVs. From May 1 to June 30, 2026, Geely is providing a 0.88% comparison rate finance deal over 36 months, applicable to the EX5 Extended Range and Starray EM-i models. This offer requires no minimum deposit, no establishment fee, and no repayment fees for approved customers. - read more

MG HS Super Hybrid: Save $5,000 in EOFY Sale

23 May 2026: Paige Estritori

MG has announced a significant price reduction for its HS Super Hybrid range as part of the M-Genius End-of-Financial-Year (EOFY) campaign. Until June 30, 2026, the HS Super Hybrid Excite is available for $42,990 driveaway, down from $47,990, while the Essence variant is priced at $46,990, reduced from $51,990. This $5,000 discount represents approximately a 10% saving on both models. - read more

Click for more Finance News