Action Sought for Toyota's High Finance Costs

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The legal challenge claims that from 2010 to 2018, Toyota Finance Australia and its affiliated dealers engaged in secretive practices allowing dealers to inflate interest rates, thereby earning higher commissions. This scheme, according to the firm’s analysis, resulted in customers paying more than what was necessary for their vehicle purchases, without their knowledge.

A flex commission structure worked on a basic level, wherein the finance company set a base rate, but permitted the dealer to hike that rate at their discretion. Consequently, the higher the interest and the longer the repayment term, the more lucrative the commission for the dealership. Importantly, this mechanism was employed without the customer's informed consent.

The outlawing of flex commissions in 2018 was a step forward in consumer protection. However, the legacy of their use has led to various class actions aimed at recovering undue expenses borne by customers, with Echo Law's decision to sue Toyota as its latest instance.

Joining Echo Law are fellow claimants represented by Maurice Blackburn lawyers, who have taken action against numerous finance institutions including ANZ and Macquarie Leasing, suggesting a widespread need for consumer redress affecting over a million Australians to date.

Car owners who financed their vehicle through Toyota Finance within specified periods and had their loan facilitated by a dealership may qualify for this recourse. Echo Law’s Andrew Paull expressed that the financial repercussions for those subjected to these commissions are substantial, running into the substantial sums.

While registration for the class action is complimentary via Echo Law's portal, the broader sentiment within the industry remains cautious regarding dealership-facilitated loans. Founding expert Julian Finch of Finch Financial Services warned that dealers often bypass stringent lending parameters, which could disadvantage buyers in various forms. These could include a slew of service charges and marketing-related fees that inflate the cost of borrowing directly from dealerships.

In contrast, competitive financial offers from other lenders are spotlighted for their straightforward and cost-effective car loan terms-featuring interest rates as low as 4.99% and devoid of numerous ancillary costs typically levied with such loans.

Published:Saturday, 24th Feb 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Finance News

Clear

Cleaner Truck Tech Is Expanding the Finance Conversation

22 Jul 2026: Paige Estritori

The latest low-emission truck developments from overseas show that the next buying cycle will not be a simple choice between diesel and electric. For Australian operators, the more practical question is becoming: which technology fits the work, the route and the cash flow? - read more

Why Cheaper Building Cost Growth May Not Mean Cheaper First Homes

22 Jul 2026: Paige Estritori

Fresh housing market analysis points to a frustrating reality for Australians hoping to build their first home: construction cost growth is cooling, but the total price of getting into a new property is not necessarily becoming easier to manage. - read more

RIC Loan Rate Rise Adds a Fresh Planning Point for Farm Borrowers

22 Jul 2026: Paige Estritori

The Regional Investment Corporation’s latest rate move is a timely reminder that farm borrowing costs can shift even when a loan is designed to provide concessional support. From 1 August 2026, the variable interest rate applying to RIC loans is set to rise from 5.18 per cent to 5.71 per cent, ending a two-year period without an increase. - read more

What ASIC’s Private Credit Alarm Means for Small Borrowers

21 Jul 2026: Paige Estritori

Australia’s corporate regulator has renewed attention on private credit, warning that a fast-growing part of the lending market is now facing a tougher test. Private credit generally refers to loans arranged outside the traditional banking system, often through funds, investment managers or specialist lenders. While this may sound distant from everyday small loans, the health of non-bank credit can still influence how finance is priced, assessed and made available. - read more

July Motorcycle Finance Rates: What Riders Should Know

21 Jul 2026: Paige Estritori

Australian riders have a fresh snapshot of the motorbike finance market, with Money.com.au updating its motorcycle loan comparison guide on 20 July 2026. The table shows several advertised motorcycle and vehicle finance offers starting in the mid-five per cent range, led by a secured Harmoney car loan at 5.66% p.a. with the same comparison rate, followed closely by Liberty and MoneyPlace secured vehicle products starting from 5.67% p.a. - read more

Click for more Finance News